Frequently Asked Questions – Coulee Auto

Coulee Auto Sales – FAQ’s

Our inventory is acquired through vehicle trade ins, private purchases, and auction purchases. While some vehicles are obtained locally, we prioritize searching for vehicles in states below the salt line.
Prior to acquiring the vehicle, our acquisition team completes a detailed pre-buying process, including a thorough vehicle record check and an onsite inspection and test drive. They must pass both steps of the process to be considered for purchase. Once acquired, all our vehicles go through a 165-point inspection by our certified technicians.
We include a 30-day / 1,000-mile 50/50 warranty with most of our vehicles (we may sell a vehicle as-is with no expressed warranty, however this is extremely rare). We also offer a selection of comprehensive extended service agreements.
We partner with 13 local and federal lending institutions offering very competitive rates based on an individual’s eligibility.
Our pricing software sweeps the internet continuously, 24/7, providing us with the current market value of each individual vehicle.
We offer a detailed Experian Auto Check history report of each vehicle.
Our acquisition team is searching for and buying vehicles every week. We process multiple “specific or hard to find” vehicle requests for our customers each month.
We have a certified service facility, a state-of-the-art detail center, and a rust protection division. Each of these services are available to the public as well as our existing customers.

Coulee Auto Service Center – FAQ’s

We do! We work with a company called synchrony through Certified Auto Repair on purchases of $199 or more. With a few simple questions, and clicks on your personal device, we can get you set up with a payment plan that can be used on all auto related needs. Gas and insurance included!
Yes! All our loaners are complimentary, free of charge.
Absolutely! Just tell us where you need to go, and we will take you there.
Yes! Just call with your vehicle’s information, and the repairs you need, and we will send you an estimate free of charge.
We run full synthetic, unless asked otherwise, and that lasts 6 months or 5,000 miles. However, checking your owner’s manual will cover recommended oil change intervals for your vehicle.
It is recommended to get your tires rotated every 6 months or 5,000 miles to ensure even tire wear. When you get a tire rotation here at Coulee auto, we do a brake inspection to inform you of the life left on your brakes as well.
Batteries can last anywhere from 3-5 years, but Wisconsin weather can alter its durability. We will check your battery during all complimentary inspections and keep you updated.
We offer a full complimentary inspection during any service done here at Coulee Auto. It’s like a checkup for your car! Our seasoned technicians will meticulously examine every aspect of your vehicle, and you will get a detailed report outlining our findings and recommendations. This important resource will guide you to make informed decisions for the future!

Coulee Auto Detail Center – FAQ’s